Black Hawk Vacation Rentals

What To Expect

Get that “home away from home” feel while enjoying the streamlined, convenient guest experience that includes full attention to every detail.

During your stay, you can expect SkyRun staff to be close by and available to help you make the most of your trip. You can reach them via web chat, email, text, or phone. They’re available and accessible daily, and on-call 24/7 for emergencies.

What’s included
Independent homeowners contract with SkyRun Vacation Rentals to professionally manage their properties and create stellar vacation experiences for their guests.

Every SkyRun property is unique, so certain features and amenities are variable. To ensure you’re selecting the right property for your needs, review the photos and note the amenities listed for the property. Read the sections called “What you’ll love” and “What to be aware of” at the bottom of each listing, and check out reviews from prior guests.

Included Services:

• Full cleaning prior to your arrival
• Pre-arrival inspection
• Wi-Fi and TVs
• Most properties have free parking (check each property for possible charges)
• Luxury linens and towels
• Fully stocked kitchen
• Cleaning and trash removal upon departure

Included Amenities and Starter Supplies:

• Coffee and coffee filters (if applicable)
• Salt and pepper
• Soap/shampoo/lotion
• Toilet paper
• Paper towels
• Hair dryer
• Ironing board
• Dish soap and dishwasher detergent (if applicable)
• Laundry detergent (if applicable)
• Alarm clock
• Firewood (if applicable)

Additional Services:

• Crib or toddler bed with sheet: $10/day
• Pump-up bed with sheets: $10/day
• Mid-stay cleaning service: Ask your local SkyRun staff for pricing
• Grocery delivery: Cost of groceries +10% + $20/hr
• Travel insurance: 7% of your stay

Check-In Instructions

Check-In:

• Check-in is 4:00 p.m. MT 
• Seven days prior to the arrival date, guests will receive an email that contains directions and access information for the property. 
• In most cases, guests will access a property via a lockbox or smart lock using an access code. 
• Early check-ins can be confirmed only on the day of arrival.

Check-Out:

• Check-out is 10:00 a.m. MT.  
• Guests must depart the property by the check-out time unless a late checkout has been coordinated and confirmed with the SkyRun office. 
• Late check-outs must be coordinated directly with the SkyRun office no later than 9 a.m. on the day of departure. Please note that if we have an incoming guest we will not be able to accommodate a late checkout.  
• We ask that guests remove major trash from the unit, return the furniture to its original location, and load and run the dishwasher.

Parking:

• The check-in instructions email will contain information regarding parking at your property.   
• Any parking fines assessed to your vehicles during your stay will be billed to you if they are billed to us.  Parking fines can be significant.

Property Damage Waiver

Enjoy peace-of-mind with our incidental damage protection.

SkyRun includes a property damage protection waiver on each reservation. The damage waiver covers damage to the property up to $1,500 so long as the damage is accidental and reported to SkyRun prior to your departure. It does not cover damage that is willful, the result of negligence, or damaged caused by the misuse of household items. It also doesn’t cover unreported damage. SkyRun doesn’t charge our guests a refundable damage deposit in lieu of the waiver. Unlike a refundable damage deposit, the damage protection waiver is nonrefundable.

If during your rental of our property, you damage the real or personal property assigned to that property, SkyRun will cover the cost of repairs or the cost to replace the property up to an amount not to exceed $1,500. Should the cost of the damage exceed $1,500 or does not meet the criteria for a “covered loss”, and the property owner’s insurance policy also does not cover the loss, then you shall be responsible for the full amount of the damage which will be charged to the credit card on file. Coverage is provided to you and all travelling companions that are staying in the home overnight during your stay.

Coverage is not provided for loss due to:

• Your intentional acts or gross negligence.
• Any damage that occurs if you are in violation of the terms and conditions (including but not limited to having more than maximum occupancy or having a party).
• Loss, theft or damage to any personal effects owned by you or brought on the covered stay by you.
• Loss, theft or damage caused by any person other than you or your traveling companions with whom you share the property reservation unless substantiated by a police report.

Your Duties in the Event of Damage. You must:

• Take all reasonable, necessary steps to protect the property and prevent further damage to it.
• Report the loss in writing (email ok) prior to check-out to the SkyRun staff.
• Provide us documentation such as pictures to substantiate the claim.

Travel Insurance

Nationwide® Travel Insurance protects your vacation investment against unforeseen events like a hurricane, sickness, injury, flight cancellation, job loss and much more.

Group coverage protects everyone in your traveling party for one low price.

Get a quote.