Kona Coast: Kona Onenalo #12

3-Bedroom Standalone Townhome

Challenge

After a few years with the same vacation rental manager, Eric felt satisfied with the care of his property but was disappointed in the lack of bookings it was receiving. Eric had purchased the home to be an investment, but with its low occupancy, the property wasn’t generating as much revenue as he wanted. After bringing up his concerns to his previous management company, things still weren’t improving, and he began to lose trust in their tactics. The final straw came when his manager failed to rent his home during the largest local event in the area – missing the opportunity to capitalize on the large influx of visitors and the highest rental rates of the year. It was at this point that Eric realized it was time to make a change.

  • Felt he wasn’t receiving personalized attention from his manager
  • Disappointed with low bookings
  • Property was not hitting his revenue goals
  • Tactics of previous manager were not working

Solution

Eric met with Rich & Toni from SkyRun Kona Coast, and they had a productive conversation about the property and how to generate more bookings while still retaining a high level of care for the home. Eric appreciated that SkyRun wasn’t juggling hundreds of properties, allowing for more personalized service and attention for his rental. With SkyRun’s hands-on approach, management expertise, and effective pricing models, Eric felt they would make a better partner for his rental and made the decision to switch.

  • SkyRun provides personalized, hands-on service
  • SkyRun came prepared with solutions to drive bookings
  • SkyRun goes above and beyond to care for the property
  • SkyRun makes transitioning easy

Results

SkyRun made Eric’s switch to a new manager simple, providing a seamless experience. Eric is looking forward to a continued partnership with Rich and is confident in his abilities to continue to deliver better results from his rental.

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Year with SkyRun

5.0

Average Guest Review

$500+

Average Daily Rate

Testimonial

I anticipated switching [to a new management company] to be a giant hassle, but Rich did a great job of making it as painless as possible. I am very appreciative of that.

Eric T. Kona Coast, HI

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