Kona Coast: Kona Vistas

3-Bedroom House

Challenge

After recent disappointing experiences with property managers, Kevin and Sue were ready to partner with a full service team they could trust. Previous managers were not professional and/or did not provide adequate services or communication. They wanted a management team that could manage renters and emergencies, keep them informed, use alternative methods of seeking renters, and consult them when appropriate. In addition, the couple had a unique challenge, as they wanted an on-island manager that could deliver extended-stay renters for their 30+ day rental, as required by their homeowners association. Frustrated by limited options and inadequate services, they were happy to come upon Toni and Rich, the owners of SkyRun Kona Coast.

  • Looking for a local, on-island property manager
  • Needed to secure longer bookings (30+ days) for their property and wanted to explore alternative methods of seeking out renters
  • Needed full-service management to handle marketing, cleaning and maintenance, requests and emergencies from renters, and file the required state and tax reporting
  • Looking for a manager with excellent communication throughout the process

Solution

Kevin and Sue met with SkyRun and quickly realized they had found the right solution for their home. Not only did SkyRun provide full-service management, but Rich and Toni were also incredibly responsive to all of their concerns. Once they reached an agreement, SkyRun was prompt in taking professional photos to market their property and working with Kevin and Sue to optimize their house for rental. The hands-on management of SkyRun has provided Sue and Kevin with peace of mind while they are away from their home, as they trust it’s being well cared for in their absence.

  • SkyRun helps secure 30+ day bookings for their property
  • SkyRun provides consistent communication
  • SkyRun handles any problems that arise
  • SkyRun takes good care of their property

Results

In the year since switching, SkyRun has helped to land more bookings for Kevin and Sue’s extended-stay property. They are pleased with the revenue and results that SkyRun has helped them achieve.

1

Year with SkyRun

5.0

Average Guest Review

65%

Average Occupancy

Testimonial

I would recommend [SkyRun] to anyone. Of all the managers we’ve had they’ve been the best by far. The communication has been great, and we definitely have more renters.

Sue C. Kona Coast, HI

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